About

The Office of Institutional Accessibility (OIA) oversees efforts to ensure equitable access and full participation for individuals with disabilities in all USC programs and services. In its work to support USC’s compliance with the Americans with Disabilities Act (ADA) and related federal and state laws, OIA works closely with units on initiatives throughout USC, including, but not limited to:

  • Office of Student Accessibility Services (OSAS), the campus unit that serves students with disabilities. 
  • The Interactive Process Center of Expertise, which supports employees with disabilities, their managers, and HR Partners to determine and implement reasonable accommodations in the workplace. 
  • Campus units on matters as diverse as Digital/EIT accessibility, ongoing barrier removal, path of travel obligations, and access to USC athletic, cultural, and other events. 
  • Graduate and Undergraduate Student Government to support their efforts representing students with disabilities.

As part of its charge, the OIA is available to provide training, consultation, information, and appropriate referrals for disability-related issues. The office also actively participates in numerous campus-wide committees that focus on equity and inclusion issues.

OIA leadership

Christine Street
Associate Vice Provost for Institutional Accessibility and ADA Compliance
Email: streetc@usc.edu

OIA team

Christine Street

Associate Vice Provost for Institutional Accessibility and ADA Compliance

Email: streetc@usc.edu
Phone: (213) 821-4658

Zarita Abbott

Executive Assistant

Email: zabbott@usc.edu
Phone: (213) 740-5243

Felicia Flores

Disability Accommodation Coordinator

Human Resources

Email: feliciaf@usc.edu

Stacey M. Hearn

Deputy ADA/504 Coordinator

Email: staceyhe@usc.edu

Phone: 561-558-5843

Lia Longin

Disability Accommodation Manager

Human Resources

Email: longin@usc.edu

Erik Ong

Disability Accommodation Coordinator
Human Resources

Email: eriko@usc.edu
Phone: (213) 821-8120

Randy Ong

Disability Accommodation Coordinator
Human Resources

Email: randallo@usc.edu
Phone: (213) 821-8120

Ruby Romo

Disability Accommodation Coordinator

Email: rubyromo@usc.edu

Ever Hernandez

Disability Accommodation Coordinator

Email: everhern@usc.edu