Real-time Captioning

CART is an instant translation of the spoken word into text. CART reporters typically use a stenotype machine, notebook computer, and real-time software. CART is a form of communication access primarily used by individuals who are deaf or hard of hearing.

Requests for CART reporters can be made by contacting a local CART transcription service. CART requests should be initiated about two weeks in advance of the event date in order to ensure that communication access is available to all attendees. If a request is made just a few days before the event, a good faith effort should be made to secure CART services.

Each USC department or organization must set up their own customer account in order to book a CART provider. Please contact the agency to find out more about setting up a customer account, billing information, and CART requests.

Be sure to have all relevant event information on hand when submitting the CART request:

  • Date of event
  • Start/end time
  • Location – address, building, room
  • Type of event and important details
  • On-site contact name and contact information

CART Providers with Contact Information 

Alternative Communications Services (ACS) 800-335-0911 630-456-5124 Los Angeles based 
Total Recall 818-991-2413   
Sign Language Services, Inc/Caption Now (Leah Ilan)310-473-3006  
DeafNet/One Interpreting 877-4MY-TERP USC Vendor 
Karasch & Associates 800-621-5689 USC Vendor 
Quick Caption 951-779-0787  
CART Providers with Contact Information